When organisations are quality-certified, the benefit to customers is that:
A) they can be sure the organisation has quality systems in place.
B) the organisation's quality systems have been audited by an independent external body.
C) the organisation is capable of reliably producing a product or service that meets customer requirements.
D) the organisation's quality systems conform to the requirements specified in the relevant standard/s.
E) All of these responses are correct.

Question

Quizplus · Accepted Answer

All of the given responses are correct and together they provide assurance to the customers that the certified organisation has quality systems in place that have been audited by an independent external body, and are capable of consistently providing a product or service that meets customer requirements while conforming to the specified standards.

When Organisations Are Quality-Certified, the Benefit to Customers Is That