Which of the Following Is an Example of a Performance

Which of the following is an example of a performance gap related to an employee's conduct?

A) Submitting invoices to Finance for each of the last three months a day after they were due
B) Achieving typing grammar and spelling accuracy of 85 per cent, which is five per cent below the expected standard
C) Missing the 5 p.m. cut-off for funding submissions on the last three occasions they were due
D) Failing to meet the expected call pick-up target of allowing no more than three rings for at least 90 per cent of inbound customer calls
E) Having to be constantly reminded to 'lock' their computer screen to maintain the privacy of sensitive information