Increased business complexity, capabilities-based competition, changing customer expectations, globalisation and the knowledge and information workers of the new economy mean that businesses have now need to link the relationships between people and functions:
A) horizontally, rather than vertically.
B) vertically, rather than horizontally.
C) both vertically and horizontally.
D) neither horizontally nor vertically.
E) None of these responses are correct.

Question

Quizplus · Accepted Answer

Horizontal linking of relationships between people and functions allows for greater collaboration and coordination, which is necessary to address the challenges of increased business complexity, capabilities-based competition, changing customer expectations, globalization, and the knowledge and information workers of the new economy.

Increased Business Complexity, Capabilities-Based Competition, Changing Customer Expectations, Globalisation and the Knowledge