Internal marketing is a cross between human resources management, finance and marketing.
Correct Answer:
Verified
Q130: The people variable of the expanded marketing
Q131: Experiences are something staged by an organisation.
Q132: Economists would say that we moved from
Q133: Personalisation refers to a customers' desire for
Q134: People only includes employees.
Q136: Promotion does not include public relations.
Q137: Physical evidence refers specifically to the tangible
Q138: Customer expectations do not vary greatly from
Q139: C2C interactions refer to client-to-customer interactions.
Q140: Interaction between staff members and customers is
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