Based on the examination and review of all the facts involved in a customer complaint, a decision can be made about how the complaint should be resolved.

Question

Quizplus · Accepted Answer

After a thorough examination and review of all facts, a decision can be made on how the customer complaint should be resolved. Examining and reviewing all the facts involved in a customer complaint is an important step in deciding how to resolve the complaint. Therefore, the statement is true.

Based on the Examination and Review of All the Facts