David's firm had grown steadily and the products and systems had become more and more complicated. He had been a star representative and had personally serviced and developed all his accounts. In the past year or so, David and his sales colleagues have been changing their approach due to the sales growth and increasing product complexity. Customer relationships are now being handled more and more by __________, which is typical of firms experiencing this kind of growth.

Question

Quizplus · Accepted Answer

As the firm grows and the products become more complex, it is typical for customer relationships to be handled by selling teams rather than a single representative or junior sales reps. This allows for a more collaborative and efficient approach to managing accounts. Manufacturer's representatives and brokers are typically used in different sales models and may not apply to David's firm. Sales administrators may be involved in managing the sales process, but may not necessarily be responsible for building customer relationships.

David's Firm Had Grown Steadily and the Products and Systems