You should always give customers what they want because "The customer is always right."
Correct Answer:
Verified
Q8: You should treat all customers with respect
Q9: "Let's do this" is an example of
Q10: It is never a good idea to
Q11: When dealing with conflict, you should
A) listen
Q12: Listening is more than hearing what the
Q14: Mentally registering the key words the speaker
Q15: Which is an example of an internal
Q16: "What seems to be the problem?" is
Q17: Which is an example of an empathy
Q18: Which statement shows effective customer service?
A) I
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