Solved

Janice Feels Uncomfortable Working Late Hours in Office Every Day

Question 1

Multiple Choice

Janice feels uncomfortable working late hours in office every day. She decides to discuss the matter with her boss, Merwyn. Being a recent hire, she is hesitant and nervous to complain so early in her tenure. As she begins to speak, Merwyn notices anxiety and discomfort in her facial expression and body language. Using reflective listening, in response to Janice's concerns, Merwyn should first:


A) paraphrase Janice's expressed concerns.
B) clarify Janice's implicit thoughts and feelings.
C) reflect Janice's core feelings.
D) affirm contact with Janice.

Correct Answer:

verifed

Verified

Related Questions

Unlock this Answer For Free Now!

View this answer and more for free by performing one of the following actions

qr-code

Scan the QR code to install the App and get 2 free unlocks

upload documents

Unlock quizzes for free by uploading documents