Question 1

A few times each month, Thurmond needs to hire a front-line factory employee for his local company. If these are low-level positions that require few skills, Thurmond should recruit based on ____. ​

Accepted Answer

For low-level positions that require few skills, it would be more cost-effective for Thurmond to simply advertise the job opening and accept walk-in applications. This method is much cheaper than paying for a private head-hunting firm or posting on Monster.com, and it allows Thurmond to quickly assess potential candidates in person. A state-wide newspaper advertisement would be too broad for a local company and may attract applicants who are not local or not interested in the low-level position.

Question 2

Which guideline is not part of the "Uniform Guidelines on Employee Selection Procedures"? ​

Accepted Answer

An organization's demographics should reflect the ethnic and gender makeup of the organization's local population is NOT a guideline included in the Uniform Guidelines on Employee Selection Procedures. The other three choices are all part of the guidelines.

Question 3

Bonnie is researching various training methods to determine which would be best to establish for her company. She discovers that ____ training is associated with greater learning and retention than ____ training. ​

Accepted Answer

Distributed training is associated with greater learning and retention than massed training. This is because distributed training allows for more frequent opportunities to practice and review the material, which helps with long-term retention. Massed training, on the other hand, involves trying to learn a large amount of material in a short amount of time, which can lead to forgetting the material faster.

Question 4

The managers of Honex Corporation create a series of activities that will help employees see how the methods learned at the monthly training program can be applied when they return to their work stations. In other words, the managers want to promote the program's ____. ​

Accepted Answer

Transfer of training refers to the process of applying knowledge, skills, and attitudes gained in training to the job or work environment. The managers are creating activities to promote this transfer, which is the goal of any training program. Option B, task-oriented focus, refers to a specific approach to leadership, while option C, feedback assessment, is a method for evaluating the effectiveness of training programs. Option D, critical incidents, refers to specific behavioral events that result in either effective or ineffective job performance. While these concepts can be related to training, they are not the best choice in this scenario.

Question 5

H.E. Pennypacker recently picked up a copy of "Recruiting for Dummies." He thumbs through the chapter on attracting job candidates and discovers that all of the following are common methods for attracting job candidates except ____. ​

Accepted Answer

The answer of H.E. Pennypacker recently picked up a copy...

Question 6

At her new employee training, Melissa not only learns specific techniques for working with her clients, but she also receives an overview of why it's important to foster long-term clients. Melissa feels she has benefited from the big picture presentation, otherwise known as ____. ​

Accepted Answer

The term "training in general principles" accurately describes the big-picture presentation Melissa received, as it provided an overview of the importance of fostering long-term clients. Massed distribution refers to spacing out training sessions, existence-relatedness-growth dimensions are a model for understanding human needs, and organizational citizenship behaviors refer to positive actions that benefit the organization as a whole.

Question 7

Maggie reads through a manual about employer practices and law. She looks up in the middle of her reading and says, "Hey, I just learned something new. This book states that in some states, an employer is not prohibited from discriminating on the basis of a job candidate's ____." ​

Accepted Answer

The answer of Maggie reads through a manual about employer...

Question 8

A training needs assessment is least likely to include ____. ​

Accepted Answer

A training needs assessment typically focuses on the current training needs of employees and does not typically involve assessing the need for future assessment centers. Instead, it would focus on areas such as analyzing job analysis reports, determining employee training desires, and analyzing organizational goals.

Question 9

One aspect of a training needs assessment is a personal development plan. These plans are useful to evaluate ____. ​

Accepted Answer

Personal development plans are used to evaluate an individual's strengths and weaknesses. They are used to help determine what areas an individual needs to focus on for improvement and development.

Question 10

Barry Benson has developed an honesty assessment that he believes will predict successful performance of tellers hired at his bank. If he wants to ensure his assessment actually predicts what it is supposed to, he could have it scrutinized with a(n)____. ​

Accepted Answer

A validity study is a research design that determines how accurately an assessment measures what it is intended to measure. By subjecting his honesty assessment to a validity study, Barry Benson can ensure that his assessment actually predicts successful performance of tellers hired at his bank.

Question 11

Which method for identifying and recruiting job candidates is least commonly used? ​

Accepted Answer

The answer of Which method for identifying and recruiting job...

Question 12

At Hartford Hospital, the medical staff undergo continuous training to ensure that they are not only highly competent but can also work cohesively without much thought. This _____ is critical to saving the lives of patients when the emergency room fills up. ​

Accepted Answer

Overlearning is the process of practicing a skill beyond the point of mastery, which can improve automaticity and reduce the need for conscious thought when performing the skill. This is especially important in high-pressure situations such as a busy emergency room where medical staff need to work together seamlessly to save lives.

Question 13

J. Peterman cannot decide whether his copy editors should attend a one-day training session or several short sessions over the next five weeks. In other words, Mr. Peterman is figuring out the ____ of training. ​

Accepted Answer

The term "sequencing" refers to the timing and order of training sessions or activities. In this scenario, J. Peterman is trying to decide between a one-day training session and several short sessions over the next five weeks, which relates to sequencing. Therefore, the best choice is D - sequencing.

Question 14

At an executive meeting, several managers are discussing the issue of transfer of training. Transfer of training typically refers to the ease with which knowledge and skills are transferred from ____. ​

Accepted Answer

Transfer of training typically refers to the ease with which knowledge and skills are transferred from a training program to the workplace.

Question 15

During a training session, Dawn had to act out a scenario in which she responded to an angry customer complaint. After the scenario, the training director pointed out a few constructive suggestions in which she could improve her technique. This is an example of ____. ​

Accepted Answer

The scenario and the subsequent suggestions for improvement are an example of feedback, which is a form of communication that provides information on an individual's performance or behavior. Options A, C, and D are not relevant to the given scenario.

Question 16

Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation. Which goals or principles is least important to his training program? ​

Accepted Answer

Massed training, or cramming a lot of information into a short period of time, has been shown to be less effective for long-term retention and transfer of skills compared to spaced-out or distributed training. Therefore, it is the least important principle to focus on in Kerry's training program. The other principles, overlearning, feedback, and transfer of training, are all essential components for effective employee training.

Question 17

A psychologist is trying to determine the usefulness of a particular assessment method for predicting an employee's actual job performance. The psychologist is conducting a(n)____. ​

Accepted Answer

A validity study is specifically focused on determining the extent to which a particular assessment method predicts a desired outcome, in this case, job performance. This type of study is often used in personnel selection to ensure that the assessment method being used is actually measuring what it is intended to measure and is predicting the outcome of interest. Choices A and B are types of assessment methods themselves, and choice C is simply one example of a type of assessment method, but none of these options specifically focus on determining the validity of the method in predicting job performance.

Question 18

Before recruiting new employees for a growing company, an I/O psychologist will be least likely to ____. ​

Accepted Answer

The answer of Before recruiting new employees for a growing...

Question 19

Your good friend is a human resources manager. As someone who is opening your own company in the next few months, you ask him what he thinks is the best recruitment strategy. Your friend responds that the best recruitment plan ____. ​

Accepted Answer

The best recruitment plan depends on the difficulty in attracting high-quality applicants and the importance of the position. This is because each position may require a different approach and level of effort in recruiting suitable candidates. Factors such as the industry, job market, and company reputation can also influence the recruitment strategy. For example, if there is a high demand for candidates in a particular industry, it may be necessary to use more targeted recruitment methods to attract top talent. Similarly, for high-level positions, the company may need to invest more time and resources in recruiting suitable candidates. Therefore, it is important to customize the recruitment strategy based on the specific needs of each job opening.

Question 20

Your boss, Mr. Grinch, barges into your office and exclaims, "I want you to complete a validity study and get back to me with the results right away!" Confused, you shrug and confess you have no idea what that means. Mr. Grinch sighs, "Oh come on! Everyone knows that a validity study determines whether a(n)____. ​

Accepted Answer

A validity study measures whether a particular assessment method, such as a test or interview, accurately predicts an employee's job performance.

Quiz 17: Industrial and Organizational Psychology

A few times each month, Thurmond needs to hire a front-line factory employee for his local company. If these are low-level positions that require few skills, Thurmond should recruit based on ____.

Which guideline is not part of the "Uniform Guidelines on Employee Selection Procedures"?

Bonnie is researching various training methods to determine which would be best to establish for her company. She discovers that training is associated with greater learning and retention than training.

The managers of Honex Corporation create a series of activities that will help employees see how the methods learned at the monthly training program can be applied when they return to their work stations. In other words, the managers want to promote the program's ____.

H.E. Pennypacker recently picked up a copy of "Recruiting for Dummies." He thumbs through the chapter on attracting job candidates and discovers that all of the following are common methods for attracting job candidates except ____.

At her new employee training, Melissa not only learns specific techniques for working with her clients, but she also receives an overview of why it's important to foster long-term clients. Melissa feels she has benefited from the big picture presentation, otherwise known as ____.

Maggie reads through a manual about employer practices and law. She looks up in the middle of her reading and says, "Hey, I just learned something new. This book states that in some states, an employer is not prohibited from discriminating on the basis of a job candidate's ____."

A training needs assessment is least likely to include ____.

One aspect of a training needs assessment is a personal development plan. These plans are useful to evaluate ____.

Barry Benson has developed an honesty assessment that he believes will predict successful performance of tellers hired at his bank. If he wants to ensure his assessment actually predicts what it is supposed to, he could have it scrutinized with a(n) ____.

Which method for identifying and recruiting job candidates is least commonly used?

At Hartford Hospital, the medical staff undergo continuous training to ensure that they are not only highly competent but can also work cohesively without much thought. This _____ is critical to saving the lives of patients when the emergency room fills up.

J. Peterman cannot decide whether his copy editors should attend a one-day training session or several short sessions over the next five weeks. In other words, Mr. Peterman is figuring out the ____ of training.

At an executive meeting, several managers are discussing the issue of transfer of training. Transfer of training typically refers to the ease with which knowledge and skills are transferred from ____.

During a training session, Dawn had to act out a scenario in which she responded to an angry customer complaint. After the scenario, the training director pointed out a few constructive suggestions in which she could improve her technique. This is an example of ____.

Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation. Which goals or principles is least important to his training program?

A psychologist is trying to determine the usefulness of a particular assessment method for predicting an employee's actual job performance. The psychologist is conducting a(n) ____.

Before recruiting new employees for a growing company, an I/O psychologist will be least likely to ____.

Your good friend is a human resources manager. As someone who is opening your own company in the next few months, you ask him what he thinks is the best recruitment strategy. Your friend responds that the best recruitment plan ____.