Jennifer is trying to install an anti-malware program on a computer that she believes might be infected. During the installation, she receives an error message saying the software cannot be installed. The error reports that she does not have the privilege to install software. Jennifer is using the administrator account, so she knows she should be able to install the program.
What can Jennifer try next to install anti-malware software?
A) Install in Windows PE.
B) Install in Safe Mode.
C) Use Windows RE to install the software.
D) She will not be able to install the software and should reinstall Windows.

Question

Jennifer is trying to install an anti-malware program on a computer that she believes might be infected. During the installation, she receives an error message saying the software cannot be installed. The error reports that she does not have the privilege to install software. Jennifer is using the administrator account, so she knows she should be able to install the program. ​
What can Jennifer try next to install anti-malware software?
A) Install in Windows PE.
B) Install in Safe Mode.
C) Use Windows RE to install the software.
D) She will not be able to install the software and should reinstall Windows.

Quizplus · Accepted Answer

In Safe Mode, the computer starts with a minimal set of drivers and services, which can help bypass malware that might be preventing the installation of anti-malware software.

Jennifer Is Trying to Install an Anti-Malware Program on a Computer