Kay and Jenny's,a restaurant,implements a new system that identifies and gathers information about its regular customers.It rewards the regular customers by giving them gift coupons and cash prizes.This is most likely an example of a(n)_____ system.

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The system implemented by the restaurant to identify and gather information about regular customers and reward them with gift coupons and cash prizes is an example of customer relationship management (CRM) system. The objective of the CRM system is to build and maintain strong relationships with customers by gathering information about their preferences and behavior, and using that information to improve customer satisfaction and loyalty.

Kay and Jenny's,a Restaurant,implements a New System That Identifies and Gathers