Most people shift from one supplier to another because of dissatisfaction with service, not price or product offerings.
Correct Answer:
Verified
Q14: Service is easily managed because it doesn't
Q15: Regardless of what a company does to
Q16: Positive first impressions are generally not influenced
Q17: True empowerment means that employees can bend
Q18: Workers who do not have a very
Q20: Companies typically do not look for a
Q21: Giving somebody power or authority is referred
Q22: An episode in which a customer comes
Q23: Which turnoff occurrences are most often associated
Q24: Which duty is not included in a
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