Question 1

The inability to communicate is considered a disease.

Accepted Answer

Communication is essential for human interaction and development. The inability to communicate can have a significant impact on a person's life, affecting their ability to form relationships, learn, and participate in society.

Question 2

How we use the personal space around us is called kinesics.

Accepted Answer

The use of personal space is referred to as proxemics, not kinesics. Kinesics is the study of body movement, gestures, and facial expressions as a form of non-verbal communication.

Question 3

Which of the following is an example of paralanguage?

Accepted Answer

Paralanguage refers to nonverbal communication that involves the use of sounds, such as tone of voice, laughter, crying, or grunting sounds. Arm crossing, eye contact, and twitching are all examples of nonverbal communication, but they do not involve the use of sounds, and therefore are not examples of paralanguage.

Question 4

The visually impaired have much more trouble with verbal communication than do the hearing impaired.

Accepted Answer

The visually impaired may face challenges with non-verbal cues and visual aspects of communication, but they typically do not have more trouble with verbal communication than the hearing impaired, who directly face challenges in perceiving or producing spoken language.

Question 5

The nurse is communicating with a patient by sending a message in a form that is understandable. Which of the following is an element of communication represented by the nurse?

Accepted Answer

The nurse is creating a message in a form that can be understood by the patient, which is the role of the encoder in the communication process. The decoder is the person receiving the message and interpreting it, the enabler facilitates the exchange of the message, and the messenger physically delivers the message.

Question 6

In order to validate the message sent to a client, the nurse should elicit feedback by doing which of the following?

Accepted Answer

Requesting the client to restate the message that was sent is the best choice to validate the message as it allows the nurse to confirm if the client has correctly understood the message conveyed. It also provides an opportunity for clarification if there are any misunderstandings. Asking questions that can be answered by a simple "yes" or "no" may not provide enough information to ensure understanding, repeating the message using visual aids may be helpful but does not guarantee understanding, and encouraging the client to write down questions for clarification may not allow for immediate feedback and clarification.

Question 7

A 40-year-old Asian woman lowers her eyes as the nurse is talking with her. The nurse realizes that this is a nonverbal component of communication that is termed:

Accepted Answer

Kinesics refers to nonverbal communication, including body language and facial expressions. In this scenario, the woman lowering her eyes is an example of kinesics. Active listening (A) is a verbal technique of giving full attention and feedback to the speaker. Proxemics (C) is the study of how people use and perceive space in communication. Visual aphasia (D) is a neurological disorder that affects a person's ability to understand and use language.

Question 8

When selecting one topic for exploration from among several possible topics presented by a client, the nurse is using which one of the following therapeutic communication techniques?

Accepted Answer

Focusing involves choosing one specific topic to explore and is a helpful therapeutic communication technique when the client is presenting with multiple issues or concerns. Clarifying involves seeking additional information to ensure understanding, interpreting involves offering possible explanations for the client's behavior or beliefs, and validating involves acknowledging and accepting the client's feelings or experiences as valid.

Question 9

Which of the following is a possible result of faulty encoding?

Accepted Answer

Faulty encoding can lead to the intended message not being properly conveyed, resulting in the receiver not receiving the message as intended.

Question 10

A 38-year-old client wants to know what he can do to reduce his risk of heart disease. In which one of the following is an andragogical assumption for learning represented?

Accepted Answer

The immediate application time perspective represents an andragogical assumption for learning, as it is based on adult learners' desire to apply knowledge immediately to their lives. In this case, the 38-year-old client is seeking practical advice on reducing his risk of heart disease, which aligns with the immediate application time perspective. The other options do not represent andragogical assumptions for learning. Biological developmental influences on readiness to learn relate more to pedagogy, as they focus on the stages of child development and how they impact learning. Dependency on the teacher for learning and a subject-centered orientation to learning are also more related to traditional pedagogical approaches.

Question 11

Which one of the following would be considered a contextual variable affecting communication?

Accepted Answer

Social, cultural, and ethnic expectations are all external factors that can impact the way messages are conveyed and received, making them contextual variables that affect communication. Choices A, B, and C are all related to aspects of the communication process itself, rather than external factors that can influence it.

Question 12

Active listening involves which of the following nursing actions?

Accepted Answer

Active listening involves reflecting the feelings, meanings, or intent of the client's words as the nurse perceives them. This helps the nurse to better understand the client's perspective and allows for effective communication and planning of care. Alternating between verbal and nonverbal communication methods when giving feedback (A) can also be effective, but it is not the primary action of active listening. Giving orders or advice to motivate the client's health actions toward goal achievement (B) is not active listening as it is a directive action rather than a listening action. Periodically interjecting affirmations such as "I see" or "I understand" when appropriate as the client speaks (C) is a helpful technique in active listening, but again, it is not the primary action of active listening.

Question 13

A space of 12 feet or more allowing for formal communication between persons is termed:

Accepted Answer

Public distance is the space of 12 feet or more where formal communication between persons takes place, such as in a presentation or lecture setting. Intimate distance (A) is the closest space, usually reserved for close friends and family, while personal (B) and social (D) distances are for more casual interactions.

Question 14

A client who identifies as a member of the deaf community culture in the United States usually uses which one of the following for communication?

Accepted Answer

American Sign Language is the primary mode of communication for members of the deaf community culture in the United States. It is a complete, complex language with its own grammar, syntax, and vocabulary. Invented sign systems and paralanguage may be used by some individuals who are deaf or hard of hearing, but they are not representative of the broader deaf community culture. Proxemics refers to the study of personal space and distance and is not a mode of communication.

Question 15

The intended recipient of an original message is which one of the following elements of communications?

Accepted Answer

The intended recipient of an original message is the decoder, as they are the one who interprets or 'decodes' the message sent by the sender.

Question 16

It is usually sufficient to use only one channel of communication to communicate clearly.

Accepted Answer

It is not always sufficient to use only one channel of communication to communicate clearly. Using multiple channels, such as verbal and nonverbal cues, can enhance the clarity and effectiveness of communication.

Question 17

Verbal communication includes the use of written words.

Accepted Answer

Verbal communication encompasses both spoken and written words as it involves the use of language to convey messages.

Question 18

Nonverbal communication is what percent of all forms of communication?

Accepted Answer

Nonverbal communication makes up approximately 90% of all forms of communication, according to various research studies. This includes body language, facial expressions, tone of voice, and other nonverbal cues. Verbal communication only makes up around 10% of our overall communication.

Question 19

Which of the following actions would be important for the nurse to remember when communicating with a deaf person through the use of a sign language interpreter?

Accepted Answer

When communicating through a sign language interpreter, it is important to remember that it can be a tiring and intensive process, so allowing for intervals of rest when communicating for an extended length of time is crucial. It is also important to speak at a normal pace, not slow down, and allow the deaf person to focus on the interpreter. Eye contact should be directed at the deaf person, not the interpreter, to ensure a connection is made. Using more animation when speaking is not necessary, as the interpreter will convey the emotion and emphasis through the sign language.

Question 20

Which of the following nursing theorists believed that conscious awareness of interactions was vital to therapeutic communication?

Accepted Answer

Peplau believed that conscious awareness of interactions was vital to therapeutic communication. In her Interpersonal Relations Theory, she emphasized the importance of the nurse-patient relationship and the role of the nurse in facilitating the patient's personal growth and development.

Quiz 5: Communication