Conciliation and arbitration are basically the same process, except that a third person makes the final decision in the conciliation process.

Question

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In the conciliation process, the third person (the conciliator) does not make a final decision, but instead facilitates a resolution between the parties. In arbitration, the third person (the arbitrator) does make a final decision.

Conciliation and Arbitration Are Basically the Same Process, Except That