Consumers prefer self service when:
A)it has nothing to do with technology.
B)when it works properly to meet their needs.
C)when there are no other reasonable alternatives.

Question

Quizplus · Accepted Answer

Consumers prefer self service when it works properly to meet their needs. While the absence of other alternatives can sometimes make self-service the only option, it is not necessarily preferred. Additionally, the presence of technology is not a determining factor in consumer preference for self-service - it is more about convenience and effectiveness.

Consumers Prefer Self Service When