Health plans should monitor changes in the environment and emerging trends, because changes in society will affect the managed care industry. One true statement regarding recent changes in the environment in which health plans operate is that

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Women have been shown to have higher healthcare utilization rates and are more likely to interact with health plans than men throughout their lifetimes. This demographic trend is important for health plans to consider when developing and marketing their services. Choices B, C, and D are all false statements. The focus of healthcare has not shifted away from outpatient care, but rather towards it with the rise of value-based care and telehealth. The uninsured population has not been decreasing in recent years, but rather increasing again in 2019-2020. And while overall inflation has decreased, healthcare inflation has remained high.

Health Plans Should Monitor Changes in the Environment and Emerging