Sandra has been using her Xapa-6, a six-year old phone model from Keto, for the past four years. Despite several other releases from Keto and advancements in mobile phone technology, Sandra hasn't switched to a newer model. In this scenario, Sandra is one among the _____.

Question

Quizplus · Accepted Answer

Sandra's behavior suggests that she is resistant to change and prefers to stick with what she knows, even if it is outdated. This is a characteristic of laggards, who are the last group of consumers to adopt new technologies.

Sandra Has Been Using Her Xapa-6, a Six-Year Old Phone