Question 1

The data that is available with the optimizing process gives us a new perspective on testing.

Accepted Answer

The optimizing process can provide insights and data that offer new perspectives on how testing can be approached or improved.

Question 2

The Cost of Quality is usually the ____________.

Accepted Answer

The answer of The Cost of Quality is usually the...

Question 3

A non-sampling error relates to the sample properly reflecting the true characteristics of the population.

Accepted Answer

A non-sampling error refers to errors not related to the act of sampling, such as data collection errors, non-response errors, or processing errors, rather than the sample's ability to reflect the population.

Question 4

Which of the following are negative possibilities if quality requirements are not met?

Accepted Answer

The answer of Which of the following are negative possibilities...

Question 5

The essence of a quality internal product is:

Accepted Answer

Customer satisfaction is the essence of a quality internal product because it is the ultimate goal of any business. If customers are not satisfied with the product, they will not buy it, and the business will not be successful.

Question 6

Peter is performing a test to see that it complies with the user requirement that a certain field be populated by using a dropdown box containing a list of values. Peter is performing ______________.

Accepted Answer

Peter is performing Black-Box Testing, which focuses on testing the functionality of the application without looking into the internal code structure. In this case, he is verifying that the dropdown box works as per the user requirements.

Question 7

With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.

Accepted Answer

Optimizing involves analyzing processes to identify inefficiencies or weaknesses and implementing improvements to enhance performance.

Question 8

The National Quality Awards provide a basis for successful benchmarking against other companies.

Accepted Answer

The National Quality Awards, such as the Malcolm Baldrige National Quality Award, provide criteria and frameworks that organizations can use to benchmark their performance against industry standards and other companies.

Question 9

The purpose of software testing is to ____________.

Accepted Answer

The primary purpose of software testing is to detect the existence of defects in the software.

Question 10

Within an organization, a service-level agreement is most effective when it is an ongoing negotiation and improvement process.

Accepted Answer

A service-level agreement (SLA) is most effective when it is continuously reviewed and updated to reflect changing needs and improvements, ensuring that both parties remain aligned and satisfied with the service provided.

Question 11

After you have agreed on what action to take, you should repeat it back to your customer and ask your customer if it is agreeable

Accepted Answer

Repeating the agreed action back to the customer ensures clarity and confirms that both parties are on the same page, preventing misunderstandings.

Question 12

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

Accepted Answer

Assuming that the customer agrees without confirmation can lead to misunderstandings, as their perspective or satisfaction may differ from yours.

Question 13

The __________ is also known as V & V.

Accepted Answer

The answer of The __________ is also known as V...

Question 14

Software testing accounts for what percent of software development costs?

Accepted Answer

Software testing typically accounts for 40-50% of software development costs, as it is a crucial phase to ensure quality and functionality.

Question 15

In attending to a speaker you should periodically restate what you heard the speaker say and ask the speaker to confirm that that was the intent of the information spoken.

Accepted Answer

Restating and confirming what a speaker says helps ensure understanding and clarifies any potential misunderstandings, facilitating effective communication.

Question 16

Listening is the most frequently used form of communication.

Accepted Answer

Listening is a fundamental part of communication, as it is essential for understanding and responding to spoken messages, making it the most frequently used form of communication in daily interactions.

Question 17

Black Box testing determines whether combinations of inputs and operations produce expected results.

Accepted Answer

Black Box testing focuses on testing the functionality of the software by providing inputs and examining the outputs without considering the internal code structure.

Question 18

Achieving quality requires:

Accepted Answer

Achieving quality involves exceeding, focusing on, and understanding customer expectations, as well as meeting all definitions of quality.

Question 19

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

Accepted Answer

A Pareto diagram is the best tool for identifying the most common defects, as it visually represents the frequency of defects in descending order, highlighting the most significant issues.

Question 20

Which process does QA provide and umbrella for?

Accepted Answer

Continuous process improvement is a key aspect of quality assurance, which aims to enhance processes and ensure quality standards are met consistently.

Exam 2: CSTE Certified Software Test Engineer (CSTE)