Question 1

Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

Accepted Answer

Evaluations of planning typically consider how comprehensive and effective the processes are, including the quality and relevance of the information utilized in the planning process.

Question 2

About the Malcolm Baldridge National Quality Award, identify the incorrect statement about the implementation of the strategies.
A) Understanding of the strategies for quality excellence
B) Understanding of the requirements for quality excellence
C) Sharing of information on successful strategies and on the benefits derived
D) Awareness of quality as an increasingly important element in competitiveness

Accepted Answer

The Malcolm Baldridge National Quality Award focuses on understanding the requirements for quality excellence, sharing successful strategies, and recognizing the importance of quality in competitiveness, rather than just understanding strategies.

Question 3

Information and analysis evaluations are based upon _____________.
A) The appropriateness and effectiveness of methods for management of data
B) Information and analysis
C) Technology in relation to the business factors
D) All the above

Accepted Answer

Information and analysis evaluations are based upon the appropriateness and effectiveness of methods for management of data, information and analysis, and technology in relation to the business factors.

Question 4

For most projects, a little analysis shows that there are two distinct activities involved:
A) The removal of defects
B) The assessment of program quality
C) Application of technology to critical tasks
D) A & B Above

Accepted Answer

The answer of For most projects, a little analysis shows...

Question 5

Quality assurance means the same as total quality control.

Accepted Answer

Quality assurance and total quality control are two different concepts. Quality assurance is a process that ensures that products and services meet the required standards, while total quality control is a management philosophy that focuses on continuous improvement of all aspects of an organization.

Question 6

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Accepted Answer

Quality assurance focuses on systematic processes and systems to ensure products and services meet specified standards and requirements.

Question 7

Evaluations for strategic quality planning do not depend upon
A) How planning activities are organized
B) Whether or not the company has a planning department or officer
C) A & B Above

Accepted Answer

Strategic quality planning evaluations do not depend on how planning activities are organized or whether or not the company has a planning department or officer.

Question 8

The scope, management and analysis of data depend upon.
A) The type of business, its resources
B) Number and geographical distribution of business units
C) All of the above

Accepted Answer

The scope, management, and analysis of data depend on various factors including the type of business, its resources, and the number and geographical distribution of business units.

Question 9

The organization of efforts to develop and involve employees depend upon _________________.
A) The number of employees
B) Resources of the company
C) All the above

Accepted Answer

The organization of efforts to develop and involve employees depends on both the number of employees and the resources of the company, as both factors influence how development programs can be structured and implemented.

Question 10

The Malcolm Baldridge Award was created by Public Law 100-107, signed into law on 20th Aug 1987.

Accepted Answer

The Malcolm Baldrige National Quality Award was indeed established by Public Law 100-107, which was signed into law on August 20, 1987, to promote quality awareness and recognize U.S. organizations for their quality achievements.

Question 11

Quality improvement programs must be management led and customer oriented.

Accepted Answer

Quality improvement programs are most effective when they are driven by management to ensure alignment with organizational goals and are customer-oriented to meet or exceed customer expectations.

Question 12

Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.

Accepted Answer

The strategic quality and planning category evaluates how a company plans and strategizes to ensure it can achieve and maintain a leadership position in quality.

Question 13

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.

Accepted Answer

The optimizing process involves analyzing data to improve efficiency and effectiveness, providing numerical evidence to justify the application of technology to tasks and products.

Exam 2: CSTE Certified Software Test Engineer (CSTE)

Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

About the Malcolm Baldridge National Quality Award, identify the incorrect statement about the implementation of the strategies.

Information and analysis evaluations are based upon _____________.

For most projects, a little analysis shows that there are two distinct activities involved:

Quality assurance means the same as total quality control.

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Evaluations for strategic quality planning do not depend upon

The scope, management and analysis of data depend upon.

The organization of efforts to develop and involve employees depend upon _________________.

The Malcolm Baldridge Award was created by Public Law 100-107, signed into law on 20th Aug 1987.

Quality improvement programs must be management led and customer oriented.

Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.