In a multi-site Best Services Routing (BSR) configuration, where do you increase the frequency of polling remote locations during an agent surplus condition?
A) On the System-parameter customer option form
B) On the hunt group form
C) On the BSR Application form
D) On the Signaling group for BSR application
Correct Answer:
Verified
Q25: Best Services Routing (BSR) determines the best
Q26: A customer has SLM in their contact
Q27: A customer wants to reduce costs in
Q28: You are asked to resolve an issue
Q29: To enable a Best Services Routing (BSR)
Q31: A customer wants to evaluate Call Center
Q32: Which two commands will assess the behavior
Q33: Given the following conditions: In the Business
Q34: What would trigger a vector event error?
A)
Q35: If your software is not working, what
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents