Which statement about emergency changes is CORRECT?
A) The testing of emergency can be eliminated in order to implement the change quickly
B) The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
C) Emergency changes should be authorized and implemented as service requests
D) Emergency changes must be fully documented before authorization and implementation
Correct Answer:
Verified
Q13: Which statement about the steps to fulfill
Q14: Which statement about service desks is CORRECT?
A)
Q15: Identify the missing word in the following
Q16: Which statement about a 'continual improvement register'
Q17: Which describes a set of defined steps
Q19: What is defined as a cause, or
Q20: Which is part of service provision?
A) The
Q21: Which of these should be logged and
Q22: How should the workflow for a new
Q23: Which two statements about an organization's culture
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