What is the CORRECT definition of service management?
A) A set of specialized assets for transitioning services into the live operational environment
B) A set of specialized organizational capabilities for delivering value to customers in the form of services
C) The capability of supplier to deliver services to providers in exchange for money
D) The capability of service providers to minimize their costs without reducing the value of the services
Correct Answer:
Verified
Q53: Which guiding principle is PRIMARILY concerned with
Q54: Which service catalogue view is considered beneficial
Q55: Which competencies are required by the 'service
Q56: Why should some service requests be fulfilled
Q57: Which guiding principle focuses on reducing costs
Q59: Which practice makes new services available for
Q60: What should be used to set user
Q61: Which approach is CORRECT when applying the
Q62: Which ITIL practice has the purpose to
Q63: Which is handled as a service request?
A)
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