A company hires an outside vendor to provide 24/7 support. Which of the following documents would determine the contractual obligations?
A) PO
B) SLA
C) LOI
D) MOU

Name: A company hires an outside vendor to provide 24/7 support. Which of the following documents would determine the contractual obligations? A) PO B) SLA C) LOI D) MOU
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Question

Quizplus · Accepted Answer

An SLA (Service Level Agreement) outlines the specific services a vendor will provide, including performance standards and obligations.

A Company Hires an Outside Vendor to Provide 24/7 Support