When a service desk is run as a(n) ____ center, management's main objective is to minimize and eliminate expenses so that profits will be as high as possible.
A)cost
B)profit
C)external
D)remote

Question

Quizplus · Accepted Answer

When a service desk is run as a cost center, the primary focus of management is on minimizing and eliminating expenses to maximize profits. This approach contrasts with viewing the service desk as a profit center, where the focus would be on generating revenue.

When a Service Desk Is Run as A(n) ____ Center