____ service desks must communicate to customers what they should do and who they should contact when incident symptoms are unclear.
A) Follow the sun
B) Virtual
C) Decentralized
D) Remote
Correct Answer:
Verified
Q42: A service desk with eight people is
Q43: Which is true?
A)Efficient and effective one-person service
Q44: Which is a challenge that small service
Q45: Which is true about large service desks?
A)Unlike
Q46: Which is statement best describes centralized service
Q48: A company with a single service desk
Q49: The process of determining a customer's need
Q50: When a service desk is run as
Q51: Which is true of service desks run
Q52: Service desks run as _ centers must
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