A company with a single service desk who transfers calls, as necessary, to multiple, specialized service desks is said to be ____.
A) centralized
B) decentralized
C) centrally decentralized
D) local
Correct Answer:
Verified
Q43: Which is true?
A)Efficient and effective one-person service
Q44: Which is a challenge that small service
Q45: Which is true about large service desks?
A)Unlike
Q46: Which is statement best describes centralized service
Q47: _ service desks must communicate to customers
Q49: The process of determining a customer's need
Q50: When a service desk is run as
Q51: Which is true of service desks run
Q52: Service desks run as _ centers must
Q53: Which is true about outsourcing service desk
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