Which is a challenge that small service desks face?
A)They tend to be informal and therefore very reactive.
B)They typically don't use technology to log and manage incidents.
C)They are process dependent, which makes it stressful for analysts.
D)Analysts don't have the opportunity to broaden their base of skills.

Question

Quizplus · Accepted Answer

Small service desks often face the challenge of being informal and reactive due to their size and resource constraints, which can lead to a lack of structured processes and a more ad-hoc approach to handling incidents and requests.

Which Is a Challenge That Small Service Desks Face