Most hardware and software companies have ____ service desks to support their customers.
A) external
B) internal
C) inbound
D) blended
Correct Answer:
Verified
Q35: Which is the most active (i.e., allows
Q36: Moving equipment, installing and configuring new systems,
Q37: Which is true?
A)Service Level Agreements are only
Q38: _ is/are the most expensive component of
Q39: Which is true about internal service desks?
A)They
Q41: Which is true about customer relationship management
Q42: A service desk with eight people is
Q43: Which is true?
A)Efficient and effective one-person service
Q44: Which is a challenge that small service
Q45: Which is true about large service desks?
A)Unlike
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