A service desk with eight people is considered ____.
A) small
B) normal
C) medium
D) multi-level
Correct Answer:
Verified
Q37: Which is true?
A)Service Level Agreements are only
Q38: _ is/are the most expensive component of
Q39: Which is true about internal service desks?
A)They
Q40: Most hardware and software companies have _
Q41: Which is true about customer relationship management
Q43: Which is true?
A)Efficient and effective one-person service
Q44: Which is a challenge that small service
Q45: Which is true about large service desks?
A)Unlike
Q46: Which is statement best describes centralized service
Q47: _ service desks must communicate to customers
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