Skills people need that are unique to the profession they support, such as accounting skills or banking skills, are referred to as ____ skills.
A) business
B) soft
C) technical
D) self-management
Correct Answer:
Verified
Q32: If a service desk analyst is unable
Q33: Which is a primary responsibility of a
Q34: If an incident that has been escalated
Q35: When service desk analysts are working with
Q36: Which is correct?
A)If a service desk analyst
Q38: Experience with ITSM and quality management frameworks
Q39: Skills people need to use and support
Q40: Verbal skills, customer service skills, and teamwork
Q41: Which would be the best way for
Q42: _ is considered a soft skill.
A)Time-management
B)Problem-solving
C)Stress-management
D)Organizational ability
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