____ is considered a soft skill.
A) Time-management
B) Problem-solving
C) Stress-management
D) Organizational ability
Correct Answer:
Verified
Q37: Skills people need that are unique to
Q38: Experience with ITSM and quality management frameworks
Q39: Skills people need to use and support
Q40: Verbal skills, customer service skills, and teamwork
Q41: Which would be the best way for
Q43: Problem solving is _.
A)basically trouble-shooting a technical
Q44: _ skills are particularly important in the
Q45: Being able to handle multiple problems at
Q46: _ listening is particularly important when interacting
Q47: _ is considered a self-management skill.
A)The ability
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