Being able to handle multiple problems at the same time, having discipline to maintain personal filing systems, and adapting to change are all examples of ____ skills.
A) business
B) soft
C) time-management
D) self-management
Correct Answer:
Verified
Q40: Verbal skills, customer service skills, and teamwork
Q41: Which would be the best way for
Q42: _ is considered a soft skill.
A)Time-management
B)Problem-solving
C)Stress-management
D)Organizational ability
Q43: Problem solving is _.
A)basically trouble-shooting a technical
Q44: _ skills are particularly important in the
Q46: _ listening is particularly important when interacting
Q47: _ is considered a self-management skill.
A)The ability
Q48: Which is true about knowledge and information-retrieval?
A)Good
Q49: A typical senior service desk manager _.
A)actively
Q50: A typical service desk manager _.
A)acquires funding
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