The ____ must ensure that information sources are reusable, technically valid, and conform to knowledge management standards.
A) problem manager
B) service desk manager
C) knowledge engineer
D) service desk analysts
Correct Answer:
Verified
Q48: Which is true about knowledge and information-retrieval?
A)Good
Q49: A typical senior service desk manager _.
A)actively
Q50: A typical service desk manager _.
A)acquires funding
Q51: A typical service desk supervisor _.
A)works closely
Q52: A set of tools that are used
Q54: _ is the function within IT that
Q55: _ is a typical activity included in
Q56: Which is true?
A)A team is a group
Q57: Completion
-A(n) _ is the person who initially
Q58: Completion
-One responsibility of a service desk professional
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