____ is the function within IT that monitors the entire IT infrastructure from a central console or set of consoles.
A) IT Operations Control
B) Service Desk
C) Facilities Management
D) Console Management
Correct Answer:
Verified
Q49: A typical senior service desk manager _.
A)actively
Q50: A typical service desk manager _.
A)acquires funding
Q51: A typical service desk supervisor _.
A)works closely
Q52: A set of tools that are used
Q53: The _ must ensure that information sources
Q55: _ is a typical activity included in
Q56: Which is true?
A)A team is a group
Q57: Completion
-A(n) _ is the person who initially
Q58: Completion
-One responsibility of a service desk professional
Q59: Completion
-Viruses, worms, Trojan horses, spyware, and adware
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