Companies that need to provide global support but lack a large support staff often opt to use ____.
A) follow the sun support
B) one global support desk
C) regional in country service desks
D) local service desks
Correct Answer:
Verified
Q37: Gartner defines _ as a work style
Q38: The current trend in the industry is
Q39: Which is true about 24x7 support?
A)Service desk
Q40: _ support is an effective way to
Q41: Which of the following enables companies to
Q43: How are best practice frameworks and standards
Q44: Which is true about outsourcing?
A)Successful outsourcing creates
Q45: Which is a trend that indicates that
Q46: In the _, organizations began to value
Q47: Certification, coupled with _, is what is
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