Which is true about 24x7 support?
A)Service desk analysts must be on-site at all times to quickly resolve incidents and service requests.
B)Service desks typically do not offer emergency support after regular business hours, as it is too costly.
C)It allows for flexible analyst schedules such as ten hour days with three days off, which accommodate different analyst needs.
D)Service desks strive to provide the same depth of support after hours as during business hours.

Question

Quizplus · Accepted Answer

24x7 support often involves flexible scheduling to ensure coverage at all times, accommodating different analyst needs and preferences.

Which Is True About 24x7 Support