Which is a trend seen in today's environment?
A)Connectivity incidents are now viewed as major.
B)Service desks are participating less in the creating of SLAs.
C)The service desk's role has narrowed, while the role of L2 has expanded.
D)Service desks are participating less in the developing standards.

Question

Quizplus · Accepted Answer

Connectivity incidents are now viewed as major due to the critical importance of constant, uninterrupted access to digital resources and services in today's highly interconnected environment. This trend reflects the growing dependency on digital connectivity for business operations, communication, and service delivery.

Which Is a Trend Seen in Today's Environment