When Web support sites are well-designed ____.
A) users will not use the telephone
B) the cost of telephone contacts will rise
C) the cost of telephone contacts will decline
D) the cost of telephone contacts will stay the same
Correct Answer:
Verified
Q29: Which is true about today's service desk
Q30: Which is a trend affecting how service
Q31: Older workers _.
A)typically are not comfortable using
Q32: If a service desk is providing multi-channel
Q33: When Web support sites are well-designed _.
A)they
Q35: Trends such as cloud computing, BYOD, and
Q36: Which is a trend seen in today's
Q37: Gartner defines _ as a work style
Q38: The current trend in the industry is
Q39: Which is true about 24x7 support?
A)Service desk
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents