Question 1

An external procedure for resolving employment disputes is:

Accepted Answer

Arbitration is an external procedure where a neutral third party makes a binding decision to resolve employment disputes, unlike peer review panels and open door policies which are internal methods.

Question 2

The ______________________ which is the largest alternative dispute resolution provider, trains individuals in resolving employment issues through

Accepted Answer

The American Arbitration Association (AAA) is the largest provider of alternative dispute resolution services, including training individuals in resolving employment issues.

Question 3

These insurance products became popular in the 1990s when the Civil Rights Act of 1991 (amendment to the Civil Rights Act of 1964) was passed, which allowed financial damages for discrimination and harassment suits.

Accepted Answer

Employment practices liability insurance became popular in the 1990s as it provides coverage for claims related to discrimination, harassment, and wrongful termination, which were highlighted by the Civil Rights Act of 1991.

Question 4

Most states adhere to the___________________, which means that, in the absence of a legal employment contract, employees and employers can end their relationship
 for any reason.

Accepted Answer

The employment-at-will doctrine states that, in the absence of a legal employment contract, employees and employers can end their relationship for any reason.

Question 5

The ___________________________has been adopted into the Uniform Commercial Code and the American Law Institute's Restatement of Contracts.

Accepted Answer

The concept of the "breach of implied covenant of good faith and fair dealing" has been incorporated into the Uniform Commercial Code and the American Law Institute's Restatement of Contracts as a fundamental principle in contract law.

Question 6

An alternative to employment-at-will doctrines is the establishment of ___________________ which provide employees with the opportunity to appeal the organization's decision to terminate the employee.

Accepted Answer

Due process methods allow employees to appeal termination decisions, offering a structured way to challenge and review the organization's actions.

Question 7

This external negotiator,______________, intercedes to resolve a dispute, but his/her suggestion is not legally binding.

Accepted Answer

A mediator is an external negotiator who helps resolve disputes by facilitating communication and proposing solutions, but their suggestions are not legally binding.

Question 8

Most employers use the_____________________, which is a formal discipline process in which repeated negative behavior results in more serious disciplinary measures.

Accepted Answer

The progressive discipline approach is a formal process where repeated negative behavior leads to increasingly severe disciplinary actions.

Question 9

Which type of termination allows an employee to collect unemployment benefits?

Accepted Answer

The answer of Which type of termination allows an employee...

Question 10

Employees are terminated ________________which occurs when an employee jeopardizes other employees- examples are stealing or threatening another employee.

Accepted Answer

"For cause" termination occurs when an employee is terminated due to actions that violate company policy or law, such as stealing or threatening another employee.

Question 11

Supervisors should be very familiar with the content of what employment document?

Accepted Answer

Supervisors should be familiar with the employee handbook as it contains important policies, procedures, and expectations that they need to enforce and communicate to their team.

Question 12

__________________ consist of specially trained employees that become involved in evaluating employee disputes. They are required to sign confidentiality agreements regarding the process.

Accepted Answer

Peer review panels consist of specially trained employees who evaluate employee disputes and are required to sign confidentiality agreements.

Question 13

If an employer fires an employee for refusing to violate public policy, this would be construed as _________________.

Accepted Answer

Wrongful termination occurs when an employee is fired for reasons that violate public policy, such as refusing to engage in illegal activities.

Question 14

if you do a great job, you will have a job for life" is an example of what?

Accepted Answer

An implied contract is an unwritten agreement created by the actions of the parties involved, which in this case is suggested by the statement promising job security based on performance.

Question 15

A __________________ consists of several conferences that focus on changing employee behavior from positive to negative.

Accepted Answer

The answer of A __________________ consists of several conferences that...

Question 16

_________________ is a relationship between an employee and an employer with expectations by each that the responsibilities of the other will be fulfilled.

Accepted Answer

Employment is the relationship between an employee and an employer with mutual expectations regarding responsibilities.

Question 17

Which is the easiest way to terminate an employee?

Accepted Answer

The answer of Which is the easiest way to terminate...

Question 18

When a new employee is given a copy of the handbook, what should the organization do?

Accepted Answer

The organization should ask the employee to sign a receipt indicating they have received the handbook to ensure there is a record of acknowledgment, which can be important for compliance and legal purposes.

Question 19

To ensure that a termination process is fair and legal, the organization should:

Accepted Answer

All options are correct as they contribute to a fair and legal termination process by ensuring transparency, consistent feedback, and clear communication of expectations.

Question 20

Which statement is correct about an open door policy?

Accepted Answer

An open door policy is the easiest method of providing an avenue for discussion of employee issues, although there are limitations, it is better than no due process policy.

Quiz 9: Terminating Healthcare Employees