A survey performed by Canadian Business magazine found that the biggest gap between best and worst customer satisfaction levels occurred in the
A) fashion industry.
B) computer systems industry.
C) automobile industry.
D) financial services industry.
E) airline industry.

Question

Quizplus · Accepted Answer

According to the survey performed by Canadian Business magazine, the biggest gap between best and worst customer satisfaction levels occurred in the airline industry. This indicates that there is a significant difference between the level of customer satisfaction provided by the best and worst airlines in the industry.

A Survey Performed by Canadian Business Magazine Found That the Biggest