The average dissatisfied customer gripes to ________ people.
A) 13
B) 5
C) 9
D) 11
E) 20

Name: The average dissatisfied customer gripes to ________ people. A) 13 B) 5 C) 9 D) 11 E) 20
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Question

Quizplus · Accepted Answer

According to a study by White House Office of Consumer Affairs, the average dissatisfied customer will tell between 9 and 15 people about their negative experience. The closest option among the given choices is 11.

The Average Dissatisfied Customer Gripes to ________ People