James Everett is a telemarketer. He can use his company's ________ to respond to customer inquiries more effectively because of his ability to see a total picture of the customer relationship.
A) Better Business Bureau contacts
B) call back list
C) corporate database
D) data warehouse
E) call rejection list

Question

Quizplus · Accepted Answer

A data warehouse is a central repository of data from multiple sources that can be used to provide a comprehensive view of a customer's relationship with a company.

James Everett Is a Telemarketer