Ultimately, customer value is determined by the salesperson.
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Q40: _is the role the salesperson plays in
Q41: Personal selling and trust-based relationship selling are
Q42: Personal selling is moving from relationship-based methods
Q43: In the post-World War II period, firms
Q44: Salespeople involved in trust-based relationship selling are
Q46: Post-sale follow-up is an important part of
Q47: The canned sales presentation was developed by
Q48: Salespeople are expected to be recognized as
Q49: The primary focus of trust-based relationships selling
Q50: A customer-oriented sales approach employs truthful, but
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