The first step of the sales training process is?
A) Set training objectives
B) Design sales training programs
C) Evaluate training alternatives
D) Assess sales training needs
E) None of the above

Question

Quizplus · Accepted Answer

The first step of the sales training process is to assess sales training needs. This involves identifying the knowledge, skills, and abilities that salespeople need to perform effectively, and determining the gap between these requirements and the current level of performance. Only when this step is complete can training objectives, programs, and alternatives be designed and implemented.

The First Step of the Sales Training Process Is