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Janet Is a PR Specialist for the City of Mountain

Question 9

Multiple Choice

Janet is a PR specialist for the city of Mountain View, California. The Los Angeles Times reported that Mountain View was issuing fines to residents who used chemical weed and feed products on their lawns, which resulted in angry e-mails and calls. The story contained a factual error when it identified Mountain View instead of Mountain Home as the city issuing the fines to residents. Janet was dealing with what type of crisis?


A) Rumor crisis
B) Victim crisis
C) Accident crisis
D) Preventable crisis

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