Exxon experienced an unforeseen oil rig malfunction in the Gulf of Mexico. A connection at the floor of the gulf ruptured, pouring millions of gallons of crude oil into the gulf waters and causing extensive damage to shorelines and wildlife. What type of crisis did Exxon face?
A) Corruption crisis
B) Victim crisis
C) Preventable crisis
D) Accident crisis

Question

Quizplus · Accepted Answer

The scenario describes an accident crisis, where an unforeseen malfunction leads to significant damage, distinguishing it from crises caused by intentional wrongdoing (corruption), crises where the organization is a victim, or crises stemming from avoidable actions (preventable).

Exxon Experienced an Unforeseen Oil Rig Malfunction in the Gulf