Facilities, the surrounding scenery, the quality of playing surfaces, and equipment are all examples of the reliability of service quality.

Name: Facilities, the surrounding scenery, the quality of playing surfaces, and equipment are all examples of the reliability of service quality.
Brand: Quizplus
Rating: 4.9 (52 reviews)

Question

Quizplus · Accepted Answer

These examples are related to the tangibles dimension of service quality, not reliability. Reliability refers to the ability to perform the promised service dependably and accurately.

Facilities, the Surrounding Scenery, the Quality of Playing Surfaces, and Equipment