Jane is manager to 10 direct reports. She is currently concerned that she is perceived as a softy and so she has decided not to give out very many high ratings on this years performance appraisal exercise. However, she doesn't want anyone to be fired either, so she has decided not to give out any very low ratings either. Which of the following will Jane's ratings suffer from?
A) similar-to-self bias
B) leniency error
C) forced distribution
D) central tendency error

Question

Quizplus · Accepted Answer

Jane is committing the central tendency error, which means giving average ratings to all her direct reports without differentiating their performance. She is neither giving high ratings nor low ratings, which shows a lack of differentiation, making it difficult to determine which of her direct reports are truly high-performing or low-performing.

Jane Is Manager to 10 Direct Reports