Because moods and emotions are usually stable and long lasting, they can strongly affect work attitudes and work values.
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Q24: The collection of feelings and beliefs that
Q25: Managers and researchers have recognized that even
Q26: Researchers have identified basic emotions that have
Q27: Feeling rules dictate what emotions should be
Q28: Emotional labor is governed by display rules.
Q30: A lack of trust between employees and
Q31: The affective component of an employee's work
Q32: Cognitive dissonance occurs when employees are expected
Q33: Organizational commitment is the collection of feelings
Q34: The expectation that professors will be enthusiastic
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