If a worker is unable to learn to perform a complicated task all at once, ________ would be the MOST effective in encouraging employees to gradually acquire the skills and expertise needed to perform at an adequate level.
A) positive reinforcement
B) shaping
C) operant conditioning
D) extinction

Question

Quizplus · Accepted Answer

Shaping involves breaking down a complex task into small, manageable steps and reinforcing each step as it is mastered. This allows the employee to gradually develop the skills and expertise needed to perform the task at an adequate level. Positive reinforcement and operant conditioning can be used within shaping to provide feedback and motivation for the employee. Extinction is not an effective approach in this situation as it involves removing reinforcement for a behavior, which would not encourage an employee to acquire new skills.

If a Worker Is Unable to Learn to Perform a Complicated